FAQ
- Win a Sony PlayStation 5 Console with ZIP - Terms and Conditions of Entry
- $11K Giveaway with Visa - Terms and Conditions of Entry - Valid 09/11/2020 - 13/11/2020
- Win The Ultimate Beauty Box Terms and Conditions of Entry
- Win an Apple 10.2" iPad Terms and Conditions of Entry
- Customer Terms & Conditions
- How can you contact us?
- Request for Customs Fees - November 2020
- Shipping Fees Phishing Scam - November 2020
- Win a trip for two – a gourmet weekend in Wellington worth up to NZD$2000 Terms and Conditions of Entry
- What is Marketpoint?
- Autoship FAQs
- Buyer Guarantee
- Copyright Policy
- Cookie Policy
- Privacy Policy
- Will I pay tax and duty when ordering from overseas sellers?
- How to become a seller on TheMarket?
- Registering for ZIP
- How to become an influencer?
- What is your ethics policy?
- Customer Service Hours
- Where are your Customer Service Team based?
- How do I contact you via Phone?
- How can I contact the Seller directly?
- How do I get in contact with your Customer Service Team?
- Can I use my in store credit to purchase online?
- Do you accept in store discounts when purchasing online?
- Are prices the same online as they are in store?
- Is GST included in the advertised price?
- My item does not match the image on the website?