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FAQ

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  • Buyer Guarantee
  • Copyright Policy
  • Cookie Policy
  • Privacy Policy
  • Customer Terms & Conditions
  • Will I pay tax and duty when ordering from overseas sellers?
  • How to become a seller on TheMarket?
  • Registering for PartPay
  • How to become an influencer?
  • What is your ethics policy?
  • Customer Service Hours
  • Where are your Customer Service Team based?
  • How do I contact you via Phone?
  • How can I contact the Seller directly?
  • How do I get in contact with your Customer Service Team?
  • Can I use my in store credit to purchase online?
  • Do you accept in store discounts when purchasing online?
  • Are prices the same online as they are in store?
  • Is GST included in the advertised price?
  • My item does not match the image on the website?
  • Are the DVDs/Blu-rays compatible with my player?
  • Can I purchase a gift card?
  • Can I start a gift registry?
  • Can I place a backorder for out of stock items?
  • Which web browsers/devices can be used for our website?
  • How do I buy online?
  • Why aren't all products that the Seller sells available online?
  • Do I have to register to order online?
  • How can you contact us?
  • What sets us apart?
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