Paul Bichsel

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Activity overview

Latest activity by Paul Bichsel
  • Paul Bichsel created an article,

    How to become a seller on TheMarket?

    Interested in becoming a Seller? It's easy to sign up to sell on TheMarket.Registering your interest to be a Seller is easy, click on the link below to get started. Register your interest to sell o...

  • Paul Bichsel created an article,

    Registering for ZIP

    ZIP is a facility that allows you to purchase items and pay them off in instalments. You are required to register to ZIP the first time you go to use this payment method. Once registered you will b...

  • Paul Bichsel created an article,

    MarketPoint Locations (Collections and Returns)

    MarketPoint locations are sites around New Zealand where our customers can collect their orders for convenience.   MarketPoint Locations also act as a return location for any TheMarket orders our c...

  • Paul Bichsel created an article,

    How to become an influencer?

    Want to be an influencer?Registering your interest as an influencer is easy. Simply submit your details on TheMarket's Influencer Registry form here. We match influencers with brands to create auth...

  • Paul Bichsel created an article,

    What payment options do we accept?

    TheMarket can accept the following payment methods: Visa or Mastercard credit card Debit Card – Visa or Mastercard Visa or Mastercard Gift card* ZIP                     Note:Should a return be ap...

  • Paul Bichsel created an article,

    How do I cancel my order?

    It's easy to cancel an order with us. Simply follow the steps below to cancel your order.  1. To cancel an order, head over to the My Orders page within your account.  2. This will take you to you...

  • Paul Bichsel created an article,

    How will my refund be processed?

    Your refund will be processed back via the method used to pay. i.e. if you used a Visa debit card to pay for your purchase, the refund will be processed back onto the same Visa debit card.     Plea...

  • Paul Bichsel created an article,

    When will I receive my refund?

    Your refund will be processed, within 1 day if accepted, once the goods have been received back and assessed, at our central returns facility. If items are being dropped at our MarketPoint location...

  • Paul Bichsel created an article,

    I ordered a product and you have refunded me without delivering it - why?

    If you have received a refund on a product that would be due to stock availability.  You will have received an email from our Customer Service Team to advise of the refund and the reason why a refu...

  • Paul Bichsel created an article,

    My order has arrived damaged

    We do our very best to ensure that your order(s) arrive to you in excellent condition. If when you receive your order your items are damaged, please take detailed photos and contact our Customer Se...