Steve Cole

  • Total activity 23
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Activity overview

Latest activity by Steve Cole
  • Steve Cole created an article,

    Waiting for an order to be shipped?

    Please note some of our merchants are currently experiencing very high order volumes and dispatch times can be delayed 3-5 days.

  • Steve Cole created an article,

    My order has been shipped how do I track it?

    You can track the status of your order online on the "My Orders" page https://themarket.com/nz/order Once on "My Orders" page, click "View Order Details" You will now be able to view the details ...

  • Steve Cole created an article,

    My order has been shipped but it is taking a long time to arrive?

    We have seen many shipments delayed due to the current on-going global COVID-19 crisis. Domestic shipments have been delayed up to 2 weeks and international orders up to 1 month. For new orders pla...

  • Steve Cole created an article,

    Does TheMarket hold a Liquor Licence

    TheMarket is not required to hold a liquor licence by law. The transaction for alcohol on TheMarket occurs between Retailer and the customer. The Retailer is the party who is selling the alcohol, ...

  • Steve Cole created an article,

    Refer a Friend - Terms and Conditions

    TheMarket has launched a referral program. What this means to you, is for every friend you refer to us, you'll both get a $20 coupon* as soon as they register! They don't need to make a purchase, j...

  • Steve Cole created an article,

    How do I get easy Shipping and FREE returns?

    We work with our featured brands to try to bring you the best shipping options no matter where the items are being delivered from.  In a lot of instances shipping is actually free.  All orders are ...

  • Steve Cole created an article,

    How do I return an order, or an item from an order?

    You can return an order to one of our MarketPoint locations or alternatively you are able to ship the return directly back to TheMarket.  Please see our Returns Policy for full details on what can ...

  • Steve Cole created an article,

    Placing orders on TheMarket

    How place an order on TheMarket website:   Simply browse the website to locate the products you wish to purchase.   Once you have selected the item you wish to purchase (note if size and colour ...