Delivery

General

• My order has not arrived?
• Can I track my order?
• Do you ship to overseas addresses?
• How much will delivery cost?
• MarketPoint Locations (Collections and Returns)
• My order has arrived damaged

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Pick Up

• Can someone else collect my order on my behalf?
• What should I do if my parcel isn't available when I arrive at the MarketPoint location?
• When collecting my order for a MarketPoint location, what ID is required?
• Why is a collection point not available for my current order?

Shipping

• My order has been shipped but it is taking a long time to arrive?
• My order has been shipped how do I track it?
• Waiting for an order to be shipped?
• Can I have more than one delivery address on my order/part of my order to be delivered to a different address?
• What if I am not home when courier delivers my order?