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General


Orders

  • Can I cancel or change my order?
  • Can I place my order over the phone?
  • How do I cancel my order?
  • How do I change my delivery address after my order has been placed?
  • How to place an order online?
  • Placing orders on TheMarket
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My Account

  • Are my details secure when shopping online?
  • Do I have to register to order online?
  • How do I apply a coupon to my order?
  • How does ZIP work?
  • I have been charged for my order twice, what can I do?
  • I have been given a gift card, can I use this to place my order?
See all 10 articles

FAQ

  • Be In to Win $500 - Terms and Conditions of Entry
  • Win a VIP Double Pass Terms and Conditions of Entry
  • Win The Ultimate Beauty Box Terms and Conditions of Entry
  • Customer Terms & Conditions
  • Customer Service Hours
  • How can you contact us?
See all 41 articles

Announcements

  • Win a NZD$300 Shopping Spree on TheMarket.com Terms and Conditions of Entry