TheMarket
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  1. TheMarket
  2. General

General


Terms and Conditions

  • Terms & Conditions
  • Returns Policy - change of mind
  • King's Birthday 2023
  • Free MarketClub+ Membership offer
  • One New Zealand MarketClub+
  • MarketClub exclusive coupons
See all 8 articles

FAQ

  • Trust & Safety
  • How do I track my order?
  • 1-day.co.nz Enquiries
  • Customer Service Hours
  • How do I return an item/order?
  • Price match policy
See all 60 articles

Delivery

  • Do you ship to overseas addresses?
  • Duties and Tax Calculation - International Orders over $1000
  • How much will delivery cost?
  • MarketPoint Locations (Collections and Returns)
  • My order is showing as delivered but I still haven't received it?
  • What if my order includes items sold by different stores?
See all 8 articles

MarketPoints

  • Can someone else collect my order on my behalf from a Marketpoint?
  • What should I do if my parcel isn't ready for collection at Marketpoint?
  • When collecting my order for a MarketPoint location, what ID is required?
  • Why is a collection point not available for my current order?

Campaign Terms and Conditions

  • Refer a Friend - Terms and Conditions