The sale of goods, and/or content that infringe the intellectual property rights (IPR) of others is prohibited per our Merchant Services Agreement, and illegal in New Zealand under the Fair Trading, Copyright and Trade Mark Acts.
TheMarket.com has no tolerance for counterfeit goods and as such, we will remove listings that we deem to be in breach of our policy or where we have received information that shows goods infringe the IPR of others.
How do I report content that I believe infringes my rights?
If you are a rights holder, we encourage you to contact us to report content or products that you believe infringe your IPR. On receipt we will typically ask for supporting information relating to your claim to ensure we are acting appropriately. Information that you believe is relevant or wish to rely on to support your claim should be provided when contacting us. Details such as your trademark registrations, location of original content (copyright claims) or patent registrations will generally be needed. Please note, in most instances we can only act on complaints from the registered rights holder directly. If you are contacting us on behalf of a rights holder (you may be a distributor or local legal representative) we may also ask for a letter of authority or similar before proceedings with your enquiry.
Please note that we cannot enforce distribution agreements, these will need to be addressed directly with the relevant parties.
To contact us please reach out here, we look forward to working with you to ensure TheMarket.com (and associated alternative marketplace platforms) is a safe and trusted marketplace to get it all done.