Where has 1-day gone?
The 1-day.co.nz website has closed. We are pleased to confirm that 1-day has teamed up with some of the best stores on TheMarket to bring you a new era of unmissable offers. So, say hello to more variety, fresh deals, and the same great 1-day value, delivered straight to your inbox. (Sign up for emails below!)
Where can I find the partner deals on TheMarket?
You can find the latest deals here: https://themarket.com/nz/1-day
I need help with a 1-day enquiry
TheMarket customer experience team can support you with enquiries relating to 1-day orders, returns or warranties. Reach out to our customer experience team here.
I placed an order on 1-day, will it still be shipped?
All orders placed on the 1-day website are being shipped out within the expected timeframe. If you need contact us about an order, please reach out to our customer service team here.
Where can I view my Order Details and/or Track my 1-day Order?
You will have received an email on the day you placed your 1-day order with your order details. If your 1-day order has been dispatched, you will have received a dispatch email letting you know your order is on its way. This email contains your Order Number, and the tracking link in the email. If you're having trouble locating this email or information, please reach out to our customer experience team here.
I need to return an item I ordered from 1-day
That's no problem! Please make sure you package your item carefully and include your Order Number and the reason for your Return. Please note that if you are returning a faulty item, please include a description of what is faulty.
Please send your return to:
1-Day Returns
Titanium Fulfilment Centre.
26 Sharpe Road
Riverlea 3282
If you need help, please reach out to our customer experience team here.
Where can I find my 1-day wishlist?
Unfortunately your wishlist is no longer accessible through 1-day or TheMarket, however the full range of 1-day products is available on TheMarket here.
I have a coupon for 1-day, can I use it on TheMarket?
Absolutely! Please contact our customer experience team with your 1-day coupon code, and we’ll activate it for TheMarket.
I have a Gift Card for 1-day, can I use it on TheMarket?
Yes! We have recreated your gift card for TheMarket, you will have received an email with your new Gift Card. Same balance, same expiry, new Gift Card number which is redeemable at themarket.com on all the 1-day products on TheMarket you love PLUS millions more. If you find this gift card is not accepted, or you have not received the email please contact our customer experience team with your gift card details, and we’ll help you out.