We have been made aware of a shipping/delivery fee phishing scam circulating wider NZ to be mindful of:
Request for shipping/delivery fees post-ordering
TheMarket.com and any of our retailers will never request extra shipping fees to be paid once an order has been placed.
Please ignore any text or email messages of this nature. Do not click any links or provide any personal details for payment.
If you have provided any credit card information to the prompted links, please get in touch with your bank for further advice.
If there are any problems with your TheMarket orders, our team would contact you directly via email (verified email addresses ending in @themarket.com or @themarket.nz).
For more information about this scam, please see the following articles posted by NZ Post and NZ Herald:
If you have any other concerns, please submit a request to our Customer Service team who will be happy to assist.