Waiting for an order to be shipped? Steve Cole June 05, 2020 05:29 Updated Follow Please note some of our merchants are currently experiencing very high order volumes and dispatch times can be delayed 3-5 days. Related articles How do I get in contact with Customer Service? What if I am not home when courier delivers my order? My order has been shipped but it is taking a long time to arrive? Returns Policy Can I change my delivery address after I have placed my order?