TheMarket Club FAQs
- What is TheMarket Club?
- How do I use MarketClub exclusive coupons?
To use a MarketClub exclusive coupon you must be a member of MarketClub and be logged in to your account on TheMarket. You can then either click the coupon to claim it, or enter the coupon code at checkout (if applicable).
- Do I need to give you my credit card details to join MarketClub?
MarketClub is free to join, no credit card is required.
- What is MarketClub+?
A paid version of MarketClub that offers free shipping on eligible orders in addition to the usual benefits. Currently MarketClub+ is only available to customers who join through TheMarket.
- How does MarketClub+ free shipping work?
MarketClub+ gives you free shipping on all eligible items when your order is $45 or more, just look for the + icon when shopping or see details on the product page. For bulky items, a Bulky Shipping surcharge may apply.
- Is MarketClub+ a subscription?
MarketClub+ is not a subscription - just join for 1, 3 or 12 months with a one-off payment
- How does the free trial of MarketClub+ work?
Start your free 30 days of MarketClub+ straight away by joining here. Then you will be able to shop as often as you like, spend $45 or more, and get free shipping on all eligible items!
- What if I buy non-eligible and eligible MarketClub+ items at the same time?
As long as your order total is over $45, you will receive free shipping on your eligible MarketClub+ items. Items that aren’t eligible for MarketClub+ shipping will be charged their usual shipping fee. For bulky items, a Bulky Shipping surcharge may apply.
- Can I cancel MarketClub+?
There's nothing to cancel, once you've paid for MarketClub+ you'll enjoy the benefits for the duration of the period you’ve signed up for. If you're on a repeating monthly subscription you are able to cancel your subscription via My Account.
- Can I leave MarketClub?
Yes, you can leave via My Account.
- Can I pay for MarketClub+ with ZIP?
If you are purchasing MarketClub+ you won’t be able to pay for that order with ZIP.
- What if I'm already a member of TheMarket Club?
This is because MarketClub is now a membership programme run by The Warehouse Limited on behalf of participating retail brands that operate under The Warehouse Group Limited, including TheMarket.