Please note: All returns sent to our Returns warehouse undergo a 4-day isolation period prior to processing as per Government guidelines during L3.
Marketpoint locations are not accepting returns during L3.
Thank you for your understanding during this time.
Once returned goods have completed isolation, processing may take up to 2-4 business days to complete.
Return items which are sent back to our Sellers' locations directly for assessment, are encouraged to be accepted/rejected within 2-4 business days of receipt.
Please note: Return items from Noel Leeming will incur an additional 4-5 business days for processing after isolation period.
If a return is accepted, please allow 2-5 business days for refund to show back on your card used for payment.
If we cannot make payment back to your original payment card (i.e you have used a gift card) we will need to make alternative arrangements with you. In the first instance, you will need to contact one of our customer experience team to let them help with the refund.